gPhotoShow Products Support Forum

I have a PC attached to a TV via an HDMI connection. When the TV is powered off gPhotoshow crashes with the following error message:
"gPhotoShow Pro Slide Show Maker has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

I have just installed gPhotoShow Pro v6.1.1. I experienced the same problem with previous versions but I don't believe I had this problem a year or so ago. gPhotoshow is the only program which crashes when the TV is turned off. Is there any way to resolve, or avoid this problem?

Hello,
I am able to reproduce the issue, the crash is caused by the scrapbook code that fails when DirectX disconnects from the powered-off monitor. If you set gPhotoShow to use standard 2D transitions or turn off scrapbook gPhotoShow should not crash any longer. I will fix this problem within few days in v6.1.2

Thanks for the quick response and the work-around, I look forward to the permanent fix.