Crash (Application Error)

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laurin1
Posts: 45
Joined: Thu Sep 05, 2019 4:44 pm

Crash (Application Error)

Post by laurin1 »

I just upgraded from 7.4.9 to 8.0.5 and on 2 of my 3 machines, the application crashes almost immediately:
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gpb
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Re: Crash (Application Error)

Post by gpb »

Are you using gPhotoShow as logon screen saver (Screen saver that runs when no user is logged in) ?
In this case it's a known issue. If you are using a 64 bit windows version you can install the 64 bit version of gPhotoShow Pro, if you have a 32 bit version of windows only solution is to go back to version 7
Gianpaolo Bottin
gPhotoShow.com
laurin1
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Joined: Thu Sep 05, 2019 4:44 pm

Re: Crash (Application Error)

Post by laurin1 »

Yes, logon screensaver. I didn't even see the 64 bit. I'll install that. Also, I am not getting emails that this forum post was updated, am I supposed to be?
laurin1
Posts: 45
Joined: Thu Sep 05, 2019 4:44 pm

Re: Crash (Application Error)

Post by laurin1 »

Updated machines to 64 bit. Still crashing. Slightly different error (different memory location).
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gpb
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Re: Crash (Application Error)

Post by gpb »

Installing is not enough, you must configure the 64 bit version. Executable name is different
Gianpaolo Bottin
gPhotoShow.com
laurin1
Posts: 45
Joined: Thu Sep 05, 2019 4:44 pm

Re: Crash (Application Error)

Post by laurin1 »

Configure where? How?
laurin1
Posts: 45
Joined: Thu Sep 05, 2019 4:44 pm

Re: Crash (Application Error)

Post by laurin1 »

Oh, I think I see. I
laurin1
Posts: 45
Joined: Thu Sep 05, 2019 4:44 pm

Re: Crash (Application Error)

Post by laurin1 »

Actually, I'm not sure exactly what I need to do. I did this on 2 machines, one worked, the other is still crashing:
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gpb
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Re: Crash (Application Error)

Post by gpb »

32 and 64 bit versions have different names and executable files, simply installing the 64 bit version is not enough, you must set it as default screen saver and configure it as logon screen saver:
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On the windows screen saver applet choose "gPhotoShow Pro 8 64-bit", then in the System Settings page click again on "Set gPhotoShow and Save", in the screen saver name you must read "gPhotoShow64.scr"
Gianpaolo Bottin
gPhotoShow.com
laurin1
Posts: 45
Joined: Thu Sep 05, 2019 4:44 pm

Re: Crash (Application Error)

Post by laurin1 »

Ok, it's working now. I thought I had done exactly what you said, but on one machine it was not working. So I did it again, and now it is working.
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