Screen saver goes to black and then lock screen

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quigs
Posts: 2
Joined: Fri Jul 26, 2019 4:20 pm

Screen saver goes to black and then lock screen

Post by quigs » Fri Jul 26, 2019 4:35 pm

I've been using the screen saver with ControlSS for some time now and I love it. Everything was working great until the last few days. Now when I either use a hot corner or the normal delay time expires and the screen saver should start, it instead goes black for a second or two and then goes to the lock screen. I'm guessing a Windows update did something.

I'm running 64-bit (x64-based processor) Windows 10 Pro Version 1903 (OS build 18362.145)

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gpb
Site Admin
Posts: 506
Joined: Mon Dec 19, 2011 1:23 am

Re: Screen saver goes to black and then lock screen

Post by gpb » Fri Jul 26, 2019 4:45 pm

Hello,
hard to guess what happens, try to open gPhotoShow pro settings window, check settings and run the preview from there.
If windows updated from a previous version to 1903 maybe you need to install gPhotoShow again.
Gianpaolo Bottin
gPhotoShow.com

quigs
Posts: 2
Joined: Fri Jul 26, 2019 4:20 pm

Re: Screen saver goes to black and then lock screen

Post by quigs » Tue Jul 30, 2019 8:49 pm

Thanks for your quick response. (It's taken me a lot longer to get back to you.)

I think I finally figured it out. (I obviously wasn't looking at things closely enough.) When I right-click on the ControlSS tray icon, the screen saver wasn't enabled. I think I was trying to double-click the icon next to ControlSS and accidently double-clicked ControlSS instead. I just re-enabled the screen saver and it appears to be working fine.

You've got great products and give great support.

Thank you!

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