Gphotoshow crashes when HDMI device powers off

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paultnz
Posts: 2
Joined: Thu Oct 04, 2012 5:12 am

Gphotoshow crashes when HDMI device powers off

Postby paultnz » Thu Oct 04, 2012 5:23 am

I have a PC attached to a TV via an HDMI connection. When the TV is powered off gPhotoshow crashes with the following error message:
"gPhotoShow Pro Slide Show Maker has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

I have just installed gPhotoShow Pro v6.1.1. I experienced the same problem with previous versions but I don't believe I had this problem a year or so ago. gPhotoshow is the only program which crashes when the TV is turned off. Is there any way to resolve, or avoid this problem?

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gpb
Site Admin
Posts: 406
Joined: Mon Dec 19, 2011 1:23 am

Re: Gphotoshow crashes when HDMI device powers off

Postby gpb » Thu Oct 04, 2012 7:55 am

Hello,
I am able to reproduce the issue, the crash is caused by the scrapbook code that fails when DirectX disconnects from the powered-off monitor. If you set gPhotoShow to use standard 2D transitions or turn off scrapbook gPhotoShow should not crash any longer. I will fix this problem within few days in v6.1.2
Gianpaolo Bottin
gPhotoShow.com

paultnz
Posts: 2
Joined: Thu Oct 04, 2012 5:12 am

Re: Gphotoshow crashes when HDMI device powers off

Postby paultnz » Thu Oct 04, 2012 8:21 am

Thanks for the quick response and the work-around, I look forward to the permanent fix.


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