Black screen issue
Posted: Wed Apr 19, 2017 4:52 am
Hi I'm hoping to get some support. We recently joined our computers to a new production domain and this product stopped working. We're getting the black screen symptom. Interestingly, if I right click on the .scr and chose "Test" it works fine. The log file even shows that it loads the images into the slideshow. I tried the fix of granting everyone read/execute access to the images folder but that did not fix. Anyone able to assist me?